Politique de remboursement

Our Commitment to Satisfaction:

At WristAppeal.co, we strive to ensure your complete satisfaction with your purchase. If you are not happy with your order for any reason, we are here to help. This policy outlines the conditions under which you can return or exchange your items.

Conditions for Return:

• The item purchased must be unused and unworn.
• Original shipping fees are non-refundable.
• The item purchased must be returned in its original packaging, with all tags and paperwork attached.
• Return shipping costs are generally the customer’s responsibility. However, we will cover return shipping costs if the return is due to our error.

How to Initiate a Return:

1. Contact our customer service team by email at orders@wristappeal.co or by live chat.
2. Ship the item purchased back to us using a trackable shipping method.

Processing Your Refund:

• Once we receive your returned item purchased and verify it meets the return conditions, we will process your refund within [10] business days.
• The refund will be issued to the original payment method used for the purchase.

Exceptions:

• We reserve the right to deny a refund if the item purchased shows signs of wear or damage, or if it is not returned in its original packaging with all tags and paperwork.
• This policy does not apply to purchases of personalized or engraved watches.

Nous contacter :

If you have any questions regarding our return policy, please don’t hesitate to contact us using the information above.